This shares the story of one reader's experience, and our Master Technician Brandon's advice. Thanks so much to Kim B for chiming in with your experience regarding DIY oil changes on our Facebook page the other week. The question was: Have you ever tried to change the...
Most of the calls coming in this week are about whether or not we’re open for business. The short answer is: Yes, we’re open. Gratefully, we are open. And there’s more to share, both for the short-term, during the coronavirus pandemic, and the longer term, while the...
There's been such a hustle and bustle during this holiday month! Fortunately, we've enlisted some seasonal elf-tech help to get us through. Her name is Sparkle, and she's been sharing the load of work and having her own adventures on the front end as well as back with...
Sweet surprises We had a surprise visitor on a client’s vehicle—a June bug. But it was July! This little critter must have been pretty happy on that car and made a home for himself that carried him right through his prime month! We also had a visit from Daisy, a...
Cars, trucks, SUVs, & hybrids are always on our minds at Tom’s Automotive. Yup, we’re up on what’s new in the automotive industry Kandie recently attended the first-ever Automotive Education Round Table in Oregon! This is exciting! Not only for our shop but for...
Did someone say batteries? Now is a great time of year to make sure your battery is working ahead of time. You know it’s no fun to walk out to a car in the bitter cold or wind just to find out that your battery is on its last leg. Or worse, that it finally gave out....
How well do you know West Seattle's own Tom's Automotive Services? Let's play "the feud" and find out! We started the year off with a bang and played a game with my weekly networking group. I put together a short round of the Family Feud game (minus the families). It...
This week we had a client who had an accident… they backed into a guard rail. Oops! You might think that this would just cause some rear end damage, but that wasn’t the case here. Even a minor accident that bumps something on the undercarriage can cause a chain...
Ever wondered what the inside of your door looks like? We caught a snap of exactly what it looks like with the panels off. This week we had a Ford Mustang in the shop that needed its door lock actuators replaced. We had to take the interior panels off in order to...
From leaking heater cores to blown head gaskets, it’s been a big week in West Seattle for Electric Vehicle (EV), Tesla, truck, SUV & hybrid repairs. It’s been a week of leaks, blown head gaskets and drip diagnosis and repairs. Did you see the first clip of the...