Shocks & Struts

Shocks and struts do offer more comfort in the way a vehicle drives, yes. But did you know they are also designed for safety and traction?

How they work

The shock and strut mechanism is built in a way that actually pushes the tire to the ground for increased stability and traction.

Here’s what you’ll notice in the quality of your ride if your car, truck, SUV or hybrid is developing a shock or strut problem:

  • A generally bumpy or shaky ride, or rebounding more than once
  • Poor steering response, stiffness or noise when steering
  • Instability, or less stability, when braking
  • Swaying or leaning while turning or changing lanes
  • The “clunk”, which is the feeling of a heavy drop after a turn or a lane change

Here’s what we’ll find if shocks and struts are an issue in your car:

  • Noticeable fluid leaks from the sealed mechanism, down the shaft.
  • Shocks, struts or mounts look dented or damaged
  • If your tires show unusual wear patterns

General testing has shown that at around 50,000 miles, original equipment shocks and struts may be worn to the point of needing replacing (depending on vehicle and driving conditions). It’s different for every manufacturer, but in general terms, a 50,000 mile check in on shocks and struts is money well spent for traction, stability…and comfort too!

Give us a call or stop in to talk about the nuance’s you’re noticing in your vehicle’s driving, braking and turning performance. Or, feel free to schedule an appointment so a technician can take a look for you.

Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Vanessa Rawlings
Vanessa Rawlings

5 out of 5 stars

posted 3 weeks ago

These guys know how to treat their customers. My car had a weird ABS problem and Tracy and the team knew exactly how to handle it. Very flexible with my schedule and we’re so informative and knowledgeable. They were honest about pricing and very realistic about my car’s issue. Thank you for the outstanding care I will be back no question. Although hopefully not that soon ha ha!

Christine Cranston
Christine Cranston

5 out of 5 stars

posted 3 weeks ago

I tried Tom's after years with another shop. The other shop's service had deteriorated over time and I could no longer trust them to do the right thing for my car and for me. The Tom's Automotive Service team is warm, friendly and most importantly, competent and honest. They first did an assessment of the car. Then, I got a call with each needed improvement estimated and prioritized. Now, that the car is fixed, it drives SO much better. It's a 2006 Honda CRV with lots of pep and strength. I will go to Tom's again. It's great to find such high quality car services in West Seattle (my own neighborhood). Thank you!

Charmaine Richardson
Charmaine Richardson

5 out of 5 stars

posted 1 week ago

What a great team at Tom's, they are so nice and keep me informed of everything as we go. I trust their advice and they treat my car as if it were their own. Such a great group of people.