Shocks & Struts

Shocks and struts do offer more comfort in the way a vehicle drives, yes. But did you know they are also designed for safety and traction?

How they work

The shock and strut mechanism is built in a way that actually pushes the tire to the ground for increased stability and traction.

Here’s what you’ll notice in the quality of your ride if your car, truck, SUV or hybrid is developing a shock or strut problem:

  • A generally bumpy or shaky ride, or rebounding more than once
  • Poor steering response, stiffness or noise when steering
  • Instability, or less stability, when braking
  • Swaying or leaning while turning or changing lanes
  • The “clunk”, which is the feeling of a heavy drop after a turn or a lane change

Here’s what we’ll find if shocks and struts are an issue in your car:

  • Noticeable fluid leaks from the sealed mechanism, down the shaft.
  • Shocks, struts or mounts look dented or damaged
  • If your tires show unusual wear patterns

General testing has shown that at around 50,000 miles, original equipment shocks and struts may be worn to the point of needing replacing (depending on vehicle and driving conditions). It’s different for every manufacturer, but in general terms, a 50,000 mile check in on shocks and struts is money well spent for traction, stability…and comfort too!

Give us a call or stop in to talk about the nuance’s you’re noticing in your vehicle’s driving, braking and turning performance. Or, feel free to schedule an appointment so a technician can take a look for you.

Our Reviews

Tom's Automotive Service
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4.7 out of 5 stars

Andrea Honer
Andrea Honer

5 out of 5 stars

posted 1 week ago

Tom’s is great. I took my vehicle in for a transmission issue. They were thorough with their diagnostic and communicated my options every step of the way. Honest and reliable service.

Meg Halverson
Meg Halverson

5 out of 5 stars

posted 2 months ago

Everyone at Tom's cares about delivering great, expert service and keeping your car or truck in excellent mechanical condition. I have a 2001 Yukon XL which is a 3/4 ton towing vehicle and has been serviced at Tom's for 14 years. It has 187,000 miles on it, and I credit their commitment to excellent service and workmanship for the vehicle's longevity. They are the best in the business, and we are super fortunate to have them in West Seattle.

Tamara Gillest
Tamara Gillest

5 out of 5 stars

posted 18 hours ago

Tom's Automotive is open and honest. They have a friendly staff and are helpful in getting answers that work for the budget. I never feel pressured to do something that I don't want to do and they are willing to present options. Thanks, Tom's!

Cory c
Cory c

5 out of 5 stars

posted 3 months ago

Hands down the best auto shop I've ever been to. Tom's is always friendly, accommodating and takes time to explain the issue. Recently they went the extra mile on an issue with our car and spent time (that the dealer wouldn't) diagnosing, finding and fixing the issue. All for a fair price and with an incredibly helpful attitude. Don't hesitate for a minute to go to this locally owned small business who consistently knocks it out of the park. We've been going to them for 10+ years and always had A+++ customer service.

sishi691
sishi691

5 out of 5 stars

posted 5 months ago

I called in to get oil change for my 2018 car and the guy who took my call told me about the importance of going back to the dealer for the first oil change so that we wouldn’t have any warranty issue in the future. He told me that he would be happy to work on our car next time. I’m definitely taking our car back there! Hard to find a place like this nowadays 🙂