Shocks & Struts

Shocks and struts do offer more comfort in the way a vehicle drives, yes. But did you know they are also designed for safety and traction?

How they work

The shock and strut mechanism is built in a way that actually pushes the tire to the ground for increased stability and traction.

Here’s what you’ll notice in the quality of your ride if your car, truck, SUV or hybrid is developing a shock or strut problem:

  • A generally bumpy or shaky ride, or rebounding more than once
  • Poor steering response, stiffness or noise when steering
  • Instability, or less stability, when braking
  • Swaying or leaning while turning or changing lanes
  • The “clunk”, which is the feeling of a heavy drop after a turn or a lane change

Here’s what we’ll find if shocks and struts are an issue in your car:

  • Noticeable fluid leaks from the sealed mechanism, down the shaft.
  • Shocks, struts or mounts look dented or damaged
  • If your tires show unusual wear patterns

General testing has shown that at around 50,000 miles, original equipment shocks and struts may be worn to the point of needing replacing (depending on vehicle and driving conditions). It’s different for every manufacturer, but in general terms, a 50,000 mile check in on shocks and struts is money well spent for traction, stability…and comfort too!

Give us a call or stop in to talk about the nuance’s you’re noticing in your vehicle’s driving, braking and turning performance. Or, feel free to schedule an appointment so a technician can take a look for you.

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Tom's Automotive Service
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Nancy I
Nancy I

5 out of 5 stars

posted 3 weeks ago

I take my car to Tom's because they are friendly and reliable. I appreciate they are able to "triage" and explain the maintenance needed to keep my car up and running. It's great they offer a shuttle in the morning and late afternoon to help the locals get back to work!
I once had to pull off the freeway due to my car acting oddly. I called Kandie at Tom's and she was able to explain what I needed to do. This helped me stay calm and confident in an otherwise stressful situation.

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Andrea Honer

5 out of 5 stars

posted 2 months ago

Tom’s is great. I took my vehicle in for a transmission issue. They were thorough with their diagnostic and communicated my options every step of the way. Honest and reliable service.

Meg Halverson
Meg Halverson

5 out of 5 stars

posted 4 months ago

Everyone at Tom's cares about delivering great, expert service and keeping your car or truck in excellent mechanical condition. I have a 2001 Yukon XL which is a 3/4 ton towing vehicle and has been serviced at Tom's for 14 years. It has 187,000 miles on it, and I credit their commitment to excellent service and workmanship for the vehicle's longevity. They are the best in the business, and we are super fortunate to have them in West Seattle.

Tamara Gillest
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posted 2 months ago

Tom's Automotive is open and honest. They have a friendly staff and are helpful in getting answers that work for the budget. I never feel pressured to do something that I don't want to do and they are willing to present options. Thanks, Tom's!