Shocks & Struts

Shocks and struts do offer more comfort in the way a vehicle drives, yes. But did you know they are also designed for safety and traction?

How they work

The shock and strut mechanism is built in a way that actually pushes the tire to the ground for increased stability and traction.

Here’s what you’ll notice in the quality of your ride if your car, truck, SUV or hybrid is developing a shock or strut problem:

  • A generally bumpy or shaky ride, or rebounding more than once
  • Poor steering response, stiffness or noise when steering
  • Instability, or less stability, when braking
  • Swaying or leaning while turning or changing lanes
  • The “clunk”, which is the feeling of a heavy drop after a turn or a lane change

Here’s what we’ll find if shocks and struts are an issue in your car:

  • Noticeable fluid leaks from the sealed mechanism, down the shaft.
  • Shocks, struts or mounts look dented or damaged
  • If your tires show unusual wear patterns

General testing has shown that at around 50,000 miles, original equipment shocks and struts may be worn to the point of needing replacing (depending on vehicle and driving conditions). It’s different for every manufacturer, but in general terms, a 50,000 mile check in on shocks and struts is money well spent for traction, stability…and comfort too!

Give us a call or stop in to talk about the nuance’s you’re noticing in your vehicle’s driving, braking and turning performance. Or, feel free to schedule an appointment so a technician can take a look for you.

Our Reviews

Tom's Automotive Service
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4.7 out of 5 stars

Bree Fealy
Bree Fealy

5 out of 5 stars

posted 1 month ago

I went to Tom's yesterday to get my car diagnosed and it was a great experience. First, they were all booked with appointments but they still said to come by and they would try and get me in. Within 10 minutes, they informed me what the issue could be, looked up the warranty on my car and instructed me on how to talk to the dealership to get the issue fixed. I was impressed by the genuine care and empathy I received and I will definitely go back if I have another issue.

Amrakx Mark
Amrakx Mark

5 out of 5 stars

posted 3 days ago

It is with pleasure that I share my experience with Tom’s Automotive in West Seattle. In expedited response to the service engine light indicator I drove to their reliable and expert shop. They were kind enough to take the time to read the codes and source the issue to low radiator fluid. I had just had BMW Seattle perform an oil service and complete top off of fluids a few days ago, which they obviously failed to do! Obviously I was unable to schedule the oil service with Tom’s due to my schedule. Tom’s Automotive service to the rescue! They are simply the BEST at what they do!

sam brenner
sam brenner

5 out of 5 stars

posted 1 month ago

I had a snag on my latch to open my car hood and John at Toms was very helpful at fixing the problem. He also graciously replaced both of my headlight bulbs while he checked to make sure everything was good to go! Awesome service and will be taking my business to Tom’s from now on.