Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Rochelle Dobson
Rochelle Dobson

5 out of 5 stars

posted 1 week ago

I had an incredible experience with Tom's Automotive, my window was not working properly, after getting it replaced at a different auto body shop I decided to go to one I knew I could trust and took it in to Tom's. I first described the situation on the phone, brought it in for them to see, and their team spent time researching what could be wrong. They called me back to bring in my car and within minutes had it fixed. Tom's Auto and their whole team is top-class, I will DEFINITELY be using their services again. I highly recommend them. Thank you for going above and beyond my expectations!

Nancy I
Nancy I

5 out of 5 stars

posted 2 months ago

I take my car to Tom's because they are friendly and reliable. I appreciate they are able to "triage" and explain the maintenance needed to keep my car up and running. It's great they offer a shuttle in the morning and late afternoon to help the locals get back to work!
I once had to pull off the freeway due to my car acting oddly. I called Kandie at Tom's and she was able to explain what I needed to do. This helped me stay calm and confident in an otherwise stressful situation.

Ipha Iphraim
Ipha Iphraim

5 out of 5 stars

posted 1 month ago

Excellent customer service. Good price and very professional. A good place to come. Clean neat!

Timothy Muirhead
Timothy Muirhead

5 out of 5 stars

posted 4 weeks ago

We've been having our cars serviced at Tom's Automotive for 15 years. The entire team has always provided such courteous and honest interactions and we've always felt we were getting our automotive services done with integrity and fairly priced. We are committed to Tom's for all our automotive needs

Tom’s Automotive Service is an eco-friendly business

Car repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Tom’s Automotive Service is an eco-friendly business

EnviroStarts - Certifying environmentally responsible business practices

Car repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Rochelle Dobson
Rochelle Dobson

5 out of 5 stars

posted 1 week ago

I had an incredible experience with Tom's Automotive, my window was not working properly, after getting it replaced at a different auto body shop I decided to go to one I knew I could trust and took it in to Tom's. I first described the situation on the phone, brought it in for them to see, and their team spent time researching what could be wrong. They called me back to bring in my car and within minutes had it fixed. Tom's Auto and their whole team is top-class, I will DEFINITELY be using their services again. I highly recommend them. Thank you for going above and beyond my expectations!

Nancy I
Nancy I

5 out of 5 stars

posted 2 months ago

I take my car to Tom's because they are friendly and reliable. I appreciate they are able to "triage" and explain the maintenance needed to keep my car up and running. It's great they offer a shuttle in the morning and late afternoon to help the locals get back to work!
I once had to pull off the freeway due to my car acting oddly. I called Kandie at Tom's and she was able to explain what I needed to do. This helped me stay calm and confident in an otherwise stressful situation.

Ipha Iphraim
Ipha Iphraim

5 out of 5 stars

posted 1 month ago

Excellent customer service. Good price and very professional. A good place to come. Clean neat!

Timothy Muirhead
Timothy Muirhead

5 out of 5 stars

posted 4 weeks ago

We've been having our cars serviced at Tom's Automotive for 15 years. The entire team has always provided such courteous and honest interactions and we've always felt we were getting our automotive services done with integrity and fairly priced. We are committed to Tom's for all our automotive needs