Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Vanessa Rawlings
Vanessa Rawlings

5 out of 5 stars

posted 3 weeks ago

These guys know how to treat their customers. My car had a weird ABS problem and Tracy and the team knew exactly how to handle it. Very flexible with my schedule and we’re so informative and knowledgeable. They were honest about pricing and very realistic about my car’s issue. Thank you for the outstanding care I will be back no question. Although hopefully not that soon ha ha!

Christine Cranston
Christine Cranston

5 out of 5 stars

posted 3 weeks ago

I tried Tom's after years with another shop. The other shop's service had deteriorated over time and I could no longer trust them to do the right thing for my car and for me. The Tom's Automotive Service team is warm, friendly and most importantly, competent and honest. They first did an assessment of the car. Then, I got a call with each needed improvement estimated and prioritized. Now, that the car is fixed, it drives SO much better. It's a 2006 Honda CRV with lots of pep and strength. I will go to Tom's again. It's great to find such high quality car services in West Seattle (my own neighborhood). Thank you!

Charmaine Richardson
Charmaine Richardson

5 out of 5 stars

posted 1 week ago

What a great team at Tom's, they are so nice and keep me informed of everything as we go. I trust their advice and they treat my car as if it were their own. Such a great group of people.

Tom’s Automotive Service is an eco-friendly business

Car repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Tom’s Automotive Service is an eco-friendly business

EnviroStarts - Certifying environmentally responsible business practices

Car repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Vanessa Rawlings
Vanessa Rawlings

5 out of 5 stars

posted 3 weeks ago

These guys know how to treat their customers. My car had a weird ABS problem and Tracy and the team knew exactly how to handle it. Very flexible with my schedule and we’re so informative and knowledgeable. They were honest about pricing and very realistic about my car’s issue. Thank you for the outstanding care I will be back no question. Although hopefully not that soon ha ha!

Christine Cranston
Christine Cranston

5 out of 5 stars

posted 3 weeks ago

I tried Tom's after years with another shop. The other shop's service had deteriorated over time and I could no longer trust them to do the right thing for my car and for me. The Tom's Automotive Service team is warm, friendly and most importantly, competent and honest. They first did an assessment of the car. Then, I got a call with each needed improvement estimated and prioritized. Now, that the car is fixed, it drives SO much better. It's a 2006 Honda CRV with lots of pep and strength. I will go to Tom's again. It's great to find such high quality car services in West Seattle (my own neighborhood). Thank you!

Charmaine Richardson
Charmaine Richardson

5 out of 5 stars

posted 1 week ago

What a great team at Tom's, they are so nice and keep me informed of everything as we go. I trust their advice and they treat my car as if it were their own. Such a great group of people.