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Serving West Seattle, Burien, Seattle, and White Center for over 52 years

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(206) 937-1144

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3616 SW Oregon Street

Seattle, WA 98126

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Full Service Auto Repair

Trusted in West Seattle for 52 years

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Eco-Friendly Business Practices

Continually improving our earth-friendly systems based in Enviro-Stars and Green Works best practices

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Trust Your Vehicle and Family’s Safety to Tom’s

List of Services
West Seattle Auto Repair Toms50Years

Full Service Auto Repair in West Seattle

Since 1971

Celebrating 52 years of service on cars, trucks, SUVs & hybrids too.

When your car, truck, minivan, SUV or hybrid isn’t working right, life is more stressful and complicated. Car maintenance, vehicle repairs and clear communication are our specialty.

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Why Choose Tom’s Automotive?

  • Only ASE certified technicians
  • Open communication without overwhelm
  • Superior and responsive customer service
  • 2 year / 24,000 mile warranty
  • Free shuttle service (temporarily unavailable due to COVID-19 distancing restrictions)
  • Solution-finding skills, experience and attitude
  • Free Wi-Fi in our clean, friendly waiting room
  • Trusted in West Seattle for over 52 years
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4.7
See all reviewsWrite a review
The owner Kandie has a great crew! She cares about her customers, and we get that same feeling and level of attention from her crew. They take care... of our entire fleet and when were in a pinch with a vehicle they help us diagnose and resolve the problem as quickly as is reasonably possible. They are professional and informative when explaining a problem and making recommendations. This is a great local business and I highly recommend Tom's Automotive.read more
Parrish Hammer
17:49 02 Nov 23
Bill Means
02:11 02 Nov 23
Very professional, kind, patient, knowledgable people; they went out of their way and spent a lot of time to help me resolve a car issue. Really a... pleasure doing business with Casey, John and Candy.read more
Barbara Lardizabal
04:00 25 Oct 23
It was a great first time experience with them. Great customer service. Brandon was so helpful! I will be coming back!
Krista Taylor
22:42 23 Oct 23
John provided detailed information about the assessment, repair needs/options, and suggestions for future automotive needs, which resulted in my... making informed decisions.read more
Pat Tempinski
16:02 21 Oct 23
edoacer
18:46 13 Oct 23
The process from estimate to work being done to payment was smooth, quick, and easy. Everyone I dealt with was professional and personable. I needed... more work done than I expected but was guided through the process with frequent communication about must-have fixes. We’ll be bringing our car back for ongoing maintenance.read more
Leslie And Jonathan
22:06 26 Sep 23
They fixed my car fast and before my appointment date. They were very honest and saved me $500. I love Tom's automotive
Margo Van Bockel
01:38 23 Sep 23
My favorite repair shop in WS, these folks really know what they’re doing. I’m always impressed with their diligence and follow through. Thanks... team!read more
David Pedack
03:09 19 Sep 23
I met Kandie through a West Seattle Chamber event and I love supporting Chamber members. When I first walked into the office with no appointment, I... was greeted by Kandie who immediately recognized me.I LOVED how CLEAN and professional the front office area was! How many auto shops can you say that about!They were booked two weeks out just to diagnose, but they fit me into their schedule for the test and then gave me a very thorough and not pushy run down on what my car needed, and then completed the work sooner than anticipated.My Mini is running smooth again and got a lot of other maintenance items done that I've put off way too long.Thank you team!read more
Paula Kennedy
02:16 16 Sep 23
Michael Jaffe
20:11 14 Sep 23
Friendly personnel that kept us apprised of services needed as the inspection progressed. Always a pleasure to deal with Tom's.
Sallie Morris
18:46 12 Sep 23
You know how you live in a big city, and people tell you to be careful, and you need work done on your car, but you don't know any good mechanics,... and so you ask all your friends, and they don't know any either? So you spend hours looking at online reviews, and thinking Oh but maybe these aren't real or true for me? Just go here. Small shop, kind and helpful people. Thanks guys!read more
Sequoia Rolfes-Haase
18:37 08 Sep 23
My son and I have taken our vehicles to Tom’s Automotive for the past couple of years. They are thorough, and stick to the estimates, while also... checking for other items that may need attention. We will continue to take our vehicles to Tom’s!read more
Darlene Hartman
02:30 31 Aug 23
Love Tom's! Always takes the best care of my cars and in a timely fashion! (No Surprises) RO
Reed Hadley
18:02 14 Aug 23
Anne W Taylor
04:06 08 Aug 23
John took the time to quickly run a diagnostic test on my car when they could not fit me in and found the problem and quickly fixed. I could not be... more positive on my experience! Will be going to Tom's for all my car needs.read more
Colin Tobias
21:39 07 Aug 23
I was able to get in there so quickly today. I had to wait 10 minutes, from calling for an appointment, but the wait was primarily because he was... being very kind and thorough with another customer on the phone who had a whole lot of questions.While waiting, the person at the desk was super-friendly and we chatted and all was good.I had was a check-engine-light alert because I forgot my gas cap at 711. They cleared it in what seemed like 4 minutes, and all super-nice the whole time. The technician was even pleasantly steadfast about checking my oil for me.Total thumbs up. Another great experience here.read more
Tim Aidlin
00:35 26 Jul 23
Tom's Auto is not only skilled and has comprehensive knowledge about vehicles of all shapes and sizes, they are also thorough and honest. Not much... more you can ask for in an auto shop.read more
Laura Elfline
03:05 08 Jul 23
I am a for-lifer now! My cars check engine light popped on so i called up Tom's and though they didn't have appointments available for a few weeks... they said I could come by and have the code read to figure out the issue. John scanned my car and was so helpful walking me through the error codes and how they could be fixed and next steps. Ultimately he cleared the warning lights and said to give him a call if they pop back up. As someone who knows nothing about cars I really appreciated how John walked me through what things meant and didn't pressure me into any repairs. John was so helpful and lovely and I will absolutely be coming back here for the rest of my life now. I wish I could give 10 stars. Thank you!!read more
Miranda Harris Hamlin
17:40 19 Jun 23
Experience was excellent. Great technicians.
Wayne Heuschele
01:11 19 Jun 23
We came into Seattle and had an issue with the car. We went to Toms and they did not have any openings. The amazing gentleman, John, said he would... take a look to see what might be wrong so we would at least have an idea. He looked under it in the parking lot and found that a plastic shroud had fallen down. He pulled it in and fixed it for us.Amazing customer service!!!!!!!Thank youread more
Keven Fisher
23:28 15 Jun 23
I brought my 2007 Toyota Prius to Tom's Automotive earlier this week because I had some major warning lights on the dash. They did a diagnostic... inspection on it and found multiple fault codes. The kind staff told me to take my car back to Toyota because I just spent $4k there for a hybrid battery replacement a few months ago. They walked me through what to say and gave me a print out of the codes. They could have just charged me to fix my car and made money, but instead they spent their time and energy helping me. Toyota is fixing my car for free as I type this review.The owners name is Kandie and I will be bringing my cars to Tom's Automotive from now on. They have earned my trust and my business and I will be telling everyone else to take their cars there as well.read more
Claiborne Bell
19:20 15 Jun 23
Amazing! Subaru battery died on the ferry, so wanted to get it checked out. John took took me in on a moment’s notice, checked all indicators,... cleaned the connections, checked the oil and sent me on my way in about 10 minutes. Friendly, respectful, professional, fast and spotless bathroom. What else to say? Will be backread more
Jen Huntley
17:14 07 Jun 23
I don't often have good things to say about auto repair, but this is an exception. I brought a Mini Cooper to Tom's Auto, and to be honest I was a... little worried because of the specialty nature of some of the parts and tools. My Mini hasn't ever seen a mechanic that wasn't at the Mini dealership. I couldn't have been more wrong and regret not trying them sooner! They diagnosed the issue with my Mini and were able to fix it quickly. Best part was they were ahead of schedule and under budget. Seriously... who can say that? I am a convert! This is my new shop.read more
Ted H
05:18 01 Jun 23
I have had my 16 YO Volvo serviced at Tom's several times since I first tried them 3-4 years ago. Simply put, their expertise, capabilities and... attention to detail are, in my experience, second to none.read more
Ken Paige
16:02 09 May 23
Alpine Athletics
04:45 14 Apr 23
All I can say is wow! I called about what I thought was a transmission issue, they couldn’t get me in before my road trip but offered for me to swing... by for a quick diagnosis… turns out it was a very minor thing that they fixed ON THE SPOT! I’m a customer forever! Thanks Tom’s!read more
Allison Miskell
16:46 08 Apr 23
I recently had the pleasure of visiting Tom's Automotive for some maintenance work on my Honda, and I must say, I am thoroughly impressed with their... service - they were dialed in. From the moment I called, I was greeted with a warm welcome and professional attitude from the team.The staff was very knowledgeable and took the time to explain the issues with my car in detail, giving me peace of mind knowing that my car was in good hands. They were able to diagnose the problem quickly and efficiently, and provided me with an accurate estimate for the repair costs.The work was done promptly and to an incredibly high standard, with a level of attention to detail that truly exceeded my expectations. I am grateful for the excellent service provided by Tom's Automotive.Overall, I cannot recommend Tom's Automotive highly enough. Their professionalism, expertise, and dedication to customer service truly set them apart, and I will certainly be returning for any future automotive needs.read more
Michael Smith
13:54 07 Apr 23
Great experience! I had a really loud noise in my car, and even though the shop was fully booked for weeks, John decided to give it a look and help... me identify the issue.Everyone there was very friendly.read more
Bernardo Ribeiro
05:48 12 Mar 23
I will never go to another shop. Toms is hands down the best always so kind and honest. I had my locking mechanism in my driver's door get stuck... couldn't close my door. They helped me right away on the spot. I've recommend them to multiple people. John, Casey, and Candy always great customer service! Thank you!read more
krystle Taylor
21:34 23 Feb 23
Excellent service! A major job on steering box and rack got me a 1-day turnaround and a few $100 under quote!
Breck Dillard
19:43 23 Feb 23
Excellent service
Gregory Von Schleh
00:41 17 Feb 23
My wife had transmission problems on our suburban and I “the husband” am 4 hours away. She called Tom’s and they said bring it in and we will look at... it. Tom himself looked at it without hesitation and diagnosed the issue. Fixed it to be driveable and printed out the report for my wife for our own mechanic back home. Couldn’t thank them enough for their speediness and professionalism. She was in and out in under 15 minutes. Faster than an oil change with a much larger issue. Amazing! Would recommend to anyone, anytime!!!read more
Nick S
18:03 08 Feb 23
Tom’s is a breath of fresh air. They’re clear and concise, fairly priced and stand behind their work. I always know I’m in good hands every time I... drop my truck off for service.No need to go anywhere else!read more
Dan Luzius
03:55 03 Feb 23
I had an unusual situation with my repair. Although appointment time wait was over a week, my vehicle needed serious computer analysis. Once... diagnosed, it was repaired the day of the scheduled appointment. They did an excellent job and I after this issue, I will schedule for appointments in the future.read more
Larry Phillips
03:29 21 Jan 23
They were great with the communication - friendly, honest, and informative. I feel like my car was in good hands. First time there and plan to make... it my regular shop for my Prius.read more
Anne Taylor
03:38 20 Jan 23
My cars maintenance required light came in. I'm from out of town and was shipping my car out of state so I needed service fast. Placed a call to get... seen right away and was told we could. When I showed up, prompt service. Polite and genuine human being. Told me my oil change was due but didn't need to be right now but in a 1k miles or so. Friendly and didn't try to up-sale me. Highly recommend. If I lived in the area this would be my go-to place.read more
Vandell Lykudra
04:35 01 Dec 22
John was so kind on the phone. He squeezed my car in last minute and was very honest about what was going on. Highly recommend!Thank you!!!
Shannon Lykudra
04:26 01 Dec 22
Courteous and easy scheduling process, dropped my car off before hours and hopped on the bus. They were able to do everything I asked for the same... day. Paid by phone and picked up my car after hours. My receipt was thorough and easy to read. They did great work and really made it easy to get my service done. Can't ask for more than that!read more
Lisa Reager
04:45 22 Oct 22
I really can’t say enough nice things about this shop and the people that work there. I visit once every year and they are all so nice. Easy to talk... to and will take the time to explain automotive issues in ways that you can understand. John went out of his way to help me with my car.read more
Grace Lee
15:36 30 Sep 22
Professional and very helpful staff!
Melissa Vazquez
20:32 02 Sep 22
I needed some help with attaching my license plate. They were very helpful and I was out in 10 minutes. I appreciate the great customer service and... willingness to help me out. I will definitely be taking my car here when it needs repair!read more
Jenny Melville
18:05 25 Jul 22
Never never again has the world for got about how customer service works this place sure did
Paul Meyer
04:27 18 Jul 22
I had an issue today with a Honda and they took the time to answer my questions. Their suggestion fixed my issue. Very knowledgeable mechanics. Thank... you!read more
Robert Hart
02:50 09 Jul 22
Studly techs!
lauren way
03:56 06 Jul 22
Great place. Went in for a power steering pump issue. Explained everything clearly and treated me very fairly. My new auto place for sure.
Yazan Billeh
19:43 08 Jun 22
Had my vehicle inspected was pleased with information and explanation (Howard) was helpful on certain repairs from most important to least important... would recommend (Tom's Automotive) to family & friends sincerelyread more
Joey Romero
20:51 05 Jun 22
Kari Storwar
01:00 15 Apr 22
Always great service . The staff is amazing . My wife and I have used them a few times since moving to West Seattle 11 years ago . The shuttle is... always nice since we live in West Seattle.read more
Ryan Day
11:32 13 Apr 22
Shannon Jackson
21:22 26 Mar 22
I cannot recommend this place enough. These guys are super honest. I went in there with a list of things wrong the dealer identified about my well... taken care of but 11 year old Honda Element and they were able to let me know what was and what was not legit. I put new brakes on the vehicle and it's working great. I had my catalytic converter stolen a while back and my vehicle has had an un-resolvable check engine light even after cat replacement and several*** replacements of the O2 sensors (long story). Honda wanted me to pay several thousand to look into the electrical (ECM/PCM replacement $$$) ... Tom's basically said this was not something they could do... but they said if you are willing... try to replace the O2 sensors one more time with factory OEM parts and see if that does it. 500 miles later it worked. Saved me so much money. I recommend them to everyone. Heading there soon with my other vehicle thanks Tom's!read more
Aley Thompson
17:02 11 Jan 22
These guys are the absolute best. Local, Honest and Professional. They’ve been working on our cars for years.
Keith Loveless
04:24 30 Dec 21
I am so grateful for kind auto mechanics! John fixed a bad connection on my battery on the spot, so I didn't have to leave the car overnight. So... appreciated!read more
Amanda Engels
21:39 07 Dec 21
Tom’s just gets it. I had been taking my car to a dealer to be serviced for years. Every time I took it in, they found something in the $500-$1000... range that needed to be fixed in addition to the requested service. The last two times were $1500 and then $5500. I took it to Toms for a second opinion both times, and they clearly explained what the issue was, how urgently it needed to be fixed, and what their approach would be to fixing it if they deemed that it was critical. They treat you like a customer and not like an ATM. They understand the value of the car and work with you to determine what repairs make sense. Now, for all of my routine maintenance and any issues I have out of warranty, I go directly to Tom’s!read more
Brian Forcum
06:05 12 Oct 21
Very helpful and friendly, from the mechanics to the office. They are flexible with times and price. My car was having some issues but I could not... afford the work on it till the next week. So they allowed me to park my car there until then with no problems. Comfortable feeling environment for sure.read more
Christopher Schnee (Schlep)
23:43 29 Aug 21
I have used Toms Automotive on more then one occasion. The prices might be towards the higher end of quotes, but their service is excellent. Their... knowledge is second yo none.read more
Christian R
17:13 25 Aug 21
We have used this facility several times since our move to Seattle and have been pleased each time. On this visit, we had some minor pre-trip items... for them to address, which they did promptly and at no charge. They advised me on some other issues, and we really trust their judgment. Very pleasant people!read more
Willie Wood
15:57 12 Aug 21
Great service and a great crew. Best in West Seattle!
Fes N.
06:40 28 Jul 21
I had some troubles with my car and Tom's was more than happy to take a look. Staff was extremely easy to communicate with and flexible with... scheduling.read more
Ren S
21:05 23 Jul 21
Nice people never had auto work done , but I have spoken with a few people who work there.
Michael Sandlin
17:10 02 Jun 21
Honest and communicative!
Crys Aguon
20:08 28 Apr 21
Outstanding customer service and excellent safety during the pandemic
Terri Rearick
18:37 17 Mar 21
Been taking personal vehicles to Tom's for some time. Never been disappointed by anyone's performance. It may cost a little more but you can trust... the job was completed ably and professionally.read more
X Ray
23:05 11 Mar 21
Regina S
01:14 09 Mar 21
Great job, amazing punctuality and friendliness through and through
Ivanna Misiuk
21:56 25 Feb 21
Excellent shop.
Matt Bryson
18:53 10 Feb 21
TOMS SAVED ME THOUSANDS! MOST HONEST IN WEST SEATTLE! After getting totally bamboozled by a place in West Seattle that has hundreds of good reviews,... I was at a loss of what to do. Finally I took my little Hyundai to Tom's. First of all, its literally the cleanest shop I've ever seen in my life. Like Truman Show movie clean. Then the guys are so sweet and patient. They did what any of the actually 3 mechanics that had looked at my car could have done, a simple cheap dye test to see exactly where the oil leak was going. One place that had worked on my car on Roxbury had told me it was fixed. I left with plans to go on a little road trip and went to get some supplies and saw the car was smoking and leaking oil. Took it back they said " oh I see there is another leak, for $1200 we'll fix it for good this time " yeah right, I said no thanks, so Tom's knew this and all along any of the places ( The place on Roxbury was the 3rd ) could have done this simple dye test for $30.00 with tax. Toms told me after the dye test what I had a feeling about-the car was not worth putting any more money into. THey could have poo pooed me and let me waste more money but they were honest. Take your car to Tom's, you might think that these other little Ma and Pa shops are good because they are full ad busy but why take a chance that you'll just get lied to? Tom's hasn't been here 40 plus years for no reason!read more
xana land
19:09 03 Feb 21
Our family has been a client of Tom's since 2005 and we have never been disappointed. My husband does most of the work on our cars and we only bring... them to the shop when he is stuck with something he can't do. At Tom's, not only do they always offer a menu of solutions to fit different budgets, but they have also provided advice regarding what my husband could do on his own, and we appreciate that very much.read more
stella loichot
17:01 13 Jan 21
chilly Childs
20:22 19 Nov 20
Tom's Automotive is a grade A place to get car maintenance. They are very professional in communicating if any additional maintenance needs to be... done. I feel confident that their advice is based on their true observation of what needs to be performed. I highly recommend this business for car maintenance.read more
Jeanne Fellin
19:27 19 Nov 20
I have taken my vehicles to Tom's Automotive for over 20 years. I appreciate their honesty and integrity along with the quality of their work. They... don't "upsell" or recommend unneeded service. I keep my vehicles for a very long time. Their honest assessment of my trucks and cars has been very helpful for me in making the decision as to repair or replace.read more
Leo Smith
18:29 16 Nov 20
Tom's automotive has very experienced, professional and friendly staff. As a female, I don't feel I can trust certain mechanics. The owner is... female and I completely trust her advise. They gave me a list of what maintenance items needed to be completed but did not pressure to complete them at that time.read more
Jody Dexter
01:18 14 Nov 20
Elizabeth Tefera
22:48 13 Oct 20
Neil S
18:31 05 Sep 20
Great service. Everyone is so professional - I know exactly what they are going to do and how much it costs. It is so helpful that they call and... remind me when my car needs service, and then they send me a thank you note after the service. They also offer a shuttle that will take you home.read more
Joan McCoy
17:07 29 Aug 20
Had a challenging coolant leak that took multiple visits and they made it right. Great communication throughout.
Ehren Foss
17:28 18 Aug 20
These guys are great! Always very helpful. Always do a great job keeping our aging "fleet" going. Two thumbs up!
Jeff Bianchi
22:52 15 Aug 20
Tom's is just the best. They are so friendly, efficient and the quality of work is terrific. They are the only place we take our cars.
Rich Bray
16:38 12 Aug 20
We can always trust them implicitly to treat us fairly and knowledgeable to do the right repair correctly every single time.
Robin S
00:57 29 Jul 20
The A/C on my CR-V stopped working. I was able to take my car in the same day I called and they diagnosed the problem within about 10 minutes. Called... me later the same day to give me the cost estimate. Very helpful and understanding that the repair was expensive and that I was considering whether or not to have the work done.read more
Jennifer Greene
16:48 21 Jul 20
I have been going to Tom’s for a while now to have my 2006 Scion worked on. They do quality work and at a good price. Very professional and honest,... great staff to work with. I am saddened that I am moving down to Arizona at the end of the month and will no longer be able to have my car serviced at Tom’s. I hope I can find a new one like them down there. Thanks for all your services over the years. Jeffread more
Jeff Dixon
16:37 14 Jul 20
Great customer service, totally went the extra mile in terms of COVID awareness as the car was sanitized prior to it getting returned to us. Super... communicative and helpful in terms of current and future maintenance. Also very friendly. Will be back-read more
Quin Johnson
22:57 13 Jul 20
Devon Jagosh
16:39 02 Jul 20
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west seattle mechanic
west seattle auto service
west seattle car service

Expert mechanics who talk with our customers… as neighbors

The ASE Certified auto repair technicians at Tom’s live and work in our local community, so you can trust us to complete your repair on time and accurately. You’ll see us around town, and since we’re your neighbors, we’re going to get it right.

Community giving is part of how we do business

You’ll see this from the start in our lobby: a giant basket of food that’s continually being collected for the West Seattle Food Bank. All year long. In fact, bring in 3 cans of food for our all-year drive and receive 10% off (up to $20.00) of your final repair or maintenance costs. We’re proud members of the West Seattle Chamber of Commerce and more.

Continually incorporating eco-friendly business practices

How many auto repair shops do you know that are dedicated to eco-friendly and green business practices? Well, at least one, now. We’re proud to have and continually earn our Enviro-Star and Green Works ratings.

Meet the Owner & Team
Community Supports We Share
Green Business Practices

Trust your vehicle – and family’s safety – to Tom’s

Skilled in expert diagnosing, estimating and repairing all varieties of make & model, whether foreign or domestic. Cars, trucks, SUVs and hybrids are welcome and repairable.

State of the art technology, equipment and diagnostic tools give us a great start to quickly & accurately identifying and estimating what needs repairing.

The long-time ASE-Certified auto repair technicians have been on staff a long time, have the expertise, experience and confidence to make your experience at Tom’s the best it can be.

Your vehicle’s safety improves when the right tools, technology and training are paired with a problem-solving attitude and long-term experience….backed up by our 2-year / 24,000mile warranty.

Toms Auto Repair Mobile

Why Choose Tom’s Automotive?

  • Only ASE certified technicians
  • Open communication without overwhelm
  • Superior and responsive customer service
  • 2 year / 24,000 mile warranty
  • Free shuttle service (temporarily unavailable due to COVID-19 distancing restrictions)
  • Solution-finding skills, experience and attitude
  • Free Wi-Fi in our clean, friendly waiting room
  • Trusted in West Seattle for over 52 years

Expect open communication and explanations

west seattle auto repair

We won’t throw around car terms to confuse or scare you.

Our mission is to simply explain the vehicle issue so you understand the state of the issue and the importance of the repair.

All without overwhelming you with details about complicated systems.

We won’t throw around car terms to confuse or scare you.

Our mission is to simply explain the vehicle issue so you understand the state of the issue and the importance of the repair.

All without overwhelming you with details about complicated systems.

Budget & Priorities: Making a plan together.

Let’s work together to prioritize your repairs, help to ease your budget…while maintaining your vehicle’s safety and reliability.

Together we keep your vehicle running smoothly and safely.

Toms West Seattle Auto Repair

Your dealership alternative for West Seattle vehicle repair & car maintenance services

Let us handle all the factory diagnostics and scheduled maintenance plans without the cost and hassle of going to a dealer.
Everyone is a welcome neighbor at Tom’s Automotive. So stop in, call, or schedule your appointment today and join our expanding and diverse family.

Contact Us

Serving West Seattle & Beyond Since 1971

3616 SW Oregon Street | Seattle, WA 98126 | (206) 937-1144

Monday – Friday: 8:00am – 5:00pm
West Seattle Auto Repair nwaca
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