WELCOME!

Serving West Seattle, Burien, Seattle, and White Center for over 52 years

Call Us

(206) 937-1144

Address

3616 SW Oregon Street

Seattle, WA 98126

Directions

Full Service Auto Repair

Trusted in West Seattle for 52 years

Eco-Friendly Business Practices

Continually improving our earth-friendly systems based in Enviro-Stars and Green Works best practices

Done Right the First Time: Guaranteed.

Trust Your Vehicle and Family’s Safety to Tom’s

Toms50Years

Full Service Auto Repair in West Seattle

Since 1971

Celebrating 52 years of service on cars, trucks, SUVs & hybrids too.

When your car, truck, minivan, SUV or hybrid isn’t working right, life is more stressful and complicated. Car maintenance, vehicle repairs and clear communication are our specialty.

Why Choose Tom’s Automotive?

  • Only ASE certified technicians
  • Open communication without overwhelm
  • Superior and responsive customer service
  • 2 year / 24,000 mile warranty
  • Free shuttle service (temporarily unavailable due to COVID-19 distancing restrictions)
  • Solution-finding skills, experience and attitude
  • Free Wi-Fi in our clean, friendly waiting room
  • Trusted in West Seattle for over 52 years
ASE Blue Seal
FB Insta 2022
I had an unusual situation with my repair. Although appointment time wait was over a week, my vehicle needed serious computer analysis. Once diagnosed, it was repaired the day of the scheduled appointment. They did an excellent job and I after this issue, I will schedule for appointments in the future.
Larry Phillips
03:29 21 Jan 23
They were great with the communication - friendly, honest, and informative. I feel like my car was in good hands. First time there and plan to make it my regular shop for my Prius.
Anne Taylor
03:38 20 Jan 23
My cars maintenance required light came in. I'm from out of town and was shipping my car out of state so I needed service fast. Placed a call to get seen right away and was told we could. When I showed up, prompt service. Polite and genuine human being. Told me my oil change was due but didn't need to be right now but in a 1k miles or so. Friendly and didn't try to up-sale me. Highly recommend. If I lived in the area this would be my go-to place.
Vandell Lykudra
04:35 01 Dec 22
John was so kind on the phone. He squeezed my car in last minute and was very honest about what was going on. Highly recommend!Thank you!!!
Shannon Lykudra
04:26 01 Dec 22
Laura Elfline
13:50 27 Oct 22
Courteous and easy scheduling process, dropped my car off before hours and hopped on the bus. They were able to do everything I asked for the same day. Paid by phone and picked up my car after hours. My receipt was thorough and easy to read. They did great work and really made it easy to get my service done. Can't ask for more than that!
Lisa Reager
04:45 22 Oct 22
I really can’t say enough nice things about this shop and the people that work there. I visit once every year and they are all so nice. Easy to talk to and will take the time to explain automotive issues in ways that you can understand. John went out of his way to help me with my car.
Grace L
15:36 30 Sep 22
Professional and very helpful staff!
Melissa Vazquez
20:32 02 Sep 22
I needed some help with attaching my license plate. They were very helpful and I was out in 10 minutes. I appreciate the great customer service and willingness to help me out. I will definitely be taking my car here when it needs repair!
Jenny Melville
18:05 25 Jul 22
Never never again has the world for got about how customer service works this place sure did
Paul Meyer
04:27 18 Jul 22
I had an issue today with a Honda and they took the time to answer my questions. Their suggestion fixed my issue. Very knowledgeable mechanics. Thank you!
Robert Hart
02:50 09 Jul 22
Studly techs!
lauren way
03:56 06 Jul 22
Great place. Went in for a power steering pump issue. Explained everything clearly and treated me very fairly. My new auto place for sure.
Yazan Billeh
19:43 08 Jun 22
Had my vehicle inspected was pleased with information and explanation (Howard) was helpful on certain repairs from most important to least important would recommend (Tom's Automotive) to family & friends sincerely
Joey Romero
20:51 05 Jun 22
Kari Storwar
01:00 15 Apr 22
Always great service . The staff is amazing . My wife and I have used them a few times since moving to West Seattle 11 years ago . The shuttle is always nice since we live in West Seattle.
Ryan Day
11:32 13 Apr 22
Shannon Jackson
21:22 26 Mar 22
I cannot recommend this place enough. These guys are super honest. I went in there with a list of things wrong the dealer identified about my well taken care of but 11 year old Honda Element and they were able to let me know what was and what was not legit. I put new brakes on the vehicle and it's working great. I had my catalytic converter stolen a while back and my vehicle has had an un-resolvable check engine light even after cat replacement and several*** replacements of the O2 sensors (long story). Honda wanted me to pay several thousand to look into the electrical (ECM/PCM replacement $$$) ... Tom's basically said this was not something they could do... but they said if you are willing... try to replace the O2 sensors one more time with factory OEM parts and see if that does it. 500 miles later it worked. Saved me so much money. I recommend them to everyone. Heading there soon with my other vehicle thanks Tom's!
Aley Thompson
17:02 11 Jan 22
These guys are the absolute best. Local, Honest and Professional. They’ve been working on our cars for years.
Keith Loveless
04:24 30 Dec 21
I am so grateful for kind auto mechanics! John fixed a bad connection on my battery on the spot, so I didn't have to leave the car overnight. So appreciated!
Amanda Engels
21:39 07 Dec 21
Tom’s just gets it. I had been taking my car to a dealer to be serviced for years. Every time I took it in, they found something in the $500-$1000 range that needed to be fixed in addition to the requested service. The last two times were $1500 and then $5500. I took it to Toms for a second opinion both times, and they clearly explained what the issue was, how urgently it needed to be fixed, and what their approach would be to fixing it if they deemed that it was critical. They treat you like a customer and not like an ATM. They understand the value of the car and work with you to determine what repairs make sense. Now, for all of my routine maintenance and any issues I have out of warranty, I go directly to Tom’s!
Brian Forcum
06:05 12 Oct 21
Very helpful and friendly, from the mechanics to the office. They are flexible with times and price. My car was having some issues but I could not afford the work on it till the next week. So they allowed me to park my car there until then with no problems. Comfortable feeling environment for sure.
Chris Schnee
23:43 29 Aug 21
I have used Toms Automotive on more then one occasion. The prices might be towards the higher end of quotes, but their service is excellent. Their knowledge is second yo none.
Christian R
17:13 25 Aug 21
We have used this facility several times since our move to Seattle and have been pleased each time. On this visit, we had some minor pre-trip items for them to address, which they did promptly and at no charge. They advised me on some other issues, and we really trust their judgment. Very pleasant people!
Willie Wood
15:57 12 Aug 21
Great service and a great crew. Best in West Seattle!
Fes N.
06:40 28 Jul 21
I had some troubles with my car and Tom's was more than happy to take a look. Staff was extremely easy to communicate with and flexible with scheduling.
Remmie S
21:05 23 Jul 21
Nice people never had auto work done , but I have spoken with a few people who work there.
Michael Sandlin
17:10 02 Jun 21
Honest and communicative!
Crys Aguon
20:08 28 Apr 21
Outstanding customer service and excellent safety during the pandemic
Terri Rearick
18:37 17 Mar 21
Been taking personal vehicles to Tom's for some time. Never been disappointed by anyone's performance. It may cost a little more but you can trust the job was completed ably and professionally.
X Ray
23:05 11 Mar 21
Regina S
01:14 09 Mar 21
Great job, amazing punctuality and friendliness through and through
Ivanna Misiuk
21:56 25 Feb 21
Excellent shop.
Matt Bryson
18:53 10 Feb 21
TOMS SAVED ME THOUSANDS! MOST HONEST IN WEST SEATTLE! After getting totally bamboozled by a place in West Seattle that has hundreds of good reviews, I was at a loss of what to do. Finally I took my little Hyundai to Tom's. First of all, its literally the cleanest shop I've ever seen in my life. Like Truman Show movie clean. Then the guys are so sweet and patient. They did what any of the actually 3 mechanics that had looked at my car could have done, a simple cheap dye test to see exactly where the oil leak was going. One place that had worked on my car on Roxbury had told me it was fixed. I left with plans to go on a little road trip and went to get some supplies and saw the car was smoking and leaking oil. Took it back they said " oh I see there is another leak, for $1200 we'll fix it for good this time " yeah right, I said no thanks, so Tom's knew this and all along any of the places ( The place on Roxbury was the 3rd ) could have done this simple dye test for $30.00 with tax. Toms told me after the dye test what I had a feeling about-the car was not worth putting any more money into. THey could have poo pooed me and let me waste more money but they were honest. Take your car to Tom's, you might think that these other little Ma and Pa shops are good because they are full ad busy but why take a chance that you'll just get lied to? Tom's hasn't been here 40 plus years for no reason!
xana land
19:09 03 Feb 21
Our family has been a client of Tom's since 2005 and we have never been disappointed. My husband does most of the work on our cars and we only bring them to the shop when he is stuck with something he can't do. At Tom's, not only do they always offer a menu of solutions to fit different budgets, but they have also provided advice regarding what my husband could do on his own, and we appreciate that very much.
stella loichot
17:01 13 Jan 21
chilly Childs
20:22 19 Nov 20
Tom's Automotive is a grade A place to get car maintenance. They are very professional in communicating if any additional maintenance needs to be done. I feel confident that their advice is based on their true observation of what needs to be performed. I highly recommend this business for car maintenance.
Jeanne Fellin
19:27 19 Nov 20
I have taken my vehicles to Tom's Automotive for over 20 years. I appreciate their honesty and integrity along with the quality of their work. They don't "upsell" or recommend unneeded service. I keep my vehicles for a very long time. Their honest assessment of my trucks and cars has been very helpful for me in making the decision as to repair or replace.
Leo Smith
18:29 16 Nov 20
Tom's automotive has very experienced, professional and friendly staff. As a female, I don't feel I can trust certain mechanics. The owner is female and I completely trust her advise. They gave me a list of what maintenance items needed to be completed but did not pressure to complete them at that time.
Jody Dexter
01:18 14 Nov 20
Elizabeth Tefera
22:48 13 Oct 20
Neil S
18:31 05 Sep 20
Great service. Everyone is so professional - I know exactly what they are going to do and how much it costs. It is so helpful that they call and remind me when my car needs service, and then they send me a thank you note after the service. They also offer a shuttle that will take you home.
Joan McCoy
17:07 29 Aug 20
Had a challenging coolant leak that took multiple visits and they made it right. Great communication throughout.
Ehren Foss
17:28 18 Aug 20
These guys are great! Always very helpful. Always do a great job keeping our aging "fleet" going. Two thumbs up!
Jeff Bianchi
22:52 15 Aug 20
Tom's is just the best. They are so friendly, efficient and the quality of work is terrific. They are the only place we take our cars.
Rich Bray
16:38 12 Aug 20
We can always trust them implicitly to treat us fairly and knowledgeable to do the right repair correctly every single time.
Robin S
00:57 29 Jul 20
The A/C on my CR-V stopped working. I was able to take my car in the same day I called and they diagnosed the problem within about 10 minutes. Called me later the same day to give me the cost estimate. Very helpful and understanding that the repair was expensive and that I was considering whether or not to have the work done.
Jennifer Greene
16:48 21 Jul 20
I have been going to Tom’s for a while now to have my 2006 Scion worked on. They do quality work and at a good price. Very professional and honest, great staff to work with. I am saddened that I am moving down to Arizona at the end of the month and will no longer be able to have my car serviced at Tom’s. I hope I can find a new one like them down there. Thanks for all your services over the years. Jeff
Jeff Dixon
16:37 14 Jul 20
Great customer service, totally went the extra mile in terms of COVID awareness as the car was sanitized prior to it getting returned to us. Super communicative and helpful in terms of current and future maintenance. Also very friendly. Will be back-
Quin Johnson
22:57 13 Jul 20
Devon Jagosh
16:39 02 Jul 20
Alison English
02:15 18 Jun 20
Tom's Automotive Service are very professional and even more important , are very caring and concerned about finding and repairing the problems with your car. They have done a superior job of servicing and repairing my 2011 Jeep Compass . I highly recommend this company.
Jeff Nichols
18:31 17 Jun 20
Tom's always does right by me. They recently turned a $400 job into a $200 job. Way to go, Tom's! That was quick, nicely done, very clean and safe.
Rob Shiras
16:23 03 Jun 20
I have nothing but good things to say about Tom's Auto! I had stopped by before and they helped with my windshield wipers, free of charge and without having been a paying customer before. That's just one example of many--they are incredibly professional, friendly and trustworthy, and they've 100% earned my business for life. They seem to genuinely want to help their clients, and to educate them on the problems. I've NEVER had a report with photos from any car-related company...ever! I love that I found a local business I can support, that I can trust and that's only a few minutes away 🙂 Thank you!
Katie Melton
22:03 22 May 20
My car is older, a 2005 PT Cruiser and from what I was told by a previous mechanic not the easiest to work on. Tom's has kept it running very good since I started taking it there, much better than before. The professionalism and customer service are top notch as well. Never had one interaction that I could say was off or bad. And I love the lockbox option for your key if you have to pick up your vehicle after hours. I've lost my back up key so the lockbox was a lifesaver. Call or email them when you need something done. You'll be happy you did.
aliyah a
17:20 13 May 20
Took Forraster in for dead battery. They were kind enough to charge my battery first since I hadn't been driving very often. No go- too old and needed a new one. They were really great with their Covid set up/ distancing and cleaning measures as well as great communicating with me. Great experience all around.
Amy Denton
20:44 29 Apr 20
After calling and asking lots of questions today I stopped in for a quick service and the everything was top notch. The gentlemen at the front desk and the tech that assisted me were both super friendly. I will be back for sure!
Jodi Buschko
00:07 18 Feb 20
Had them do a complete check up of my car. Got a very thorough report along with a quotation of the repair. Very friendly staff and conveniently located close to bus stops.
fabrice demurger
01:35 04 Feb 20
The most honest and helpful automotive business I've seen in town!
Elvis Morales
07:13 30 Jan 20
It is with pleasure that I share my experience with Tom’s Automotive in West Seattle. In expedited response to the service engine light indicator I drove to their reliable and expert shop. They were kind enough to take the time to read the codes and source the issue to low radiator fluid. I had just had BMW Seattle perform an oil service and complete top off of fluids a few days ago, which they obviously failed to do! Obviously I was unable to schedule the oil service with Tom’s due to my schedule. Tom’s Automotive service to the rescue! They are simply the BEST at what they do!
Amrakx Mark
18:59 23 Jan 20
Searched around for months for a reliable car repair shop. I heard about Tom's from some people I work with. I am very pleased with the service I recieved and I will continue to take my car there.
L Lee
04:11 13 Jan 20
I went to Tom's yesterday to get my car diagnosed and it was a great experience. First, they were all booked with appointments but they still said to come by and they would try and get me in. Within 10 minutes, they informed me what the issue could be, looked up the warranty on my car and instructed me on how to talk to the dealership to get the issue fixed. I was impressed by the genuine care and empathy I received and I will definitely go back if I have another issue.
Bree Fealy
17:42 20 Dec 19
I had a snag on my latch to open my car hood and John at Toms was very helpful at fixing the problem. He also graciously replaced both of my headlight bulbs while he checked to make sure everything was good to go! Awesome service and will be taking my business to Tom’s from now on.
sam brenner
17:29 06 Dec 19
Very friendly and helpful. Ended up cheaper than initial quote.
Corree Ann
01:03 30 Nov 19
Jeff Turner
00:19 18 Nov 19
Great service! Had a MAJOR brake job done on a 200k+ mileage car and couldn't have recieved better service.
tyler massay
08:38 17 Nov 19
We have had Tom's work on our fleet for awhile now and they always do great work! Thank you guys for always taking great care of us!
Jeff Dupont
22:11 30 Oct 19
These guys know how to treat their customers. My car had a weird ABS problem and Tracy and the team knew exactly how to handle it. Very flexible with my schedule and we’re so informative and knowledgeable. They were honest about pricing and very realistic about my car’s issue. Thank you for the outstanding care I will be back no question. Although hopefully not that soon ha ha!
Vanessa Rawlings
07:42 25 Oct 19
I tried Tom's after years with another shop. The other shop's service had deteriorated over time and I could no longer trust them to do the right thing for my car and for me. The Tom's Automotive Service team is warm, friendly and most importantly, competent and honest. They first did an assessment of the car. Then, I got a call with each needed improvement estimated and prioritized. Now, that the car is fixed, it drives SO much better. It's a 2006 Honda CRV with lots of pep and strength. I will go to Tom's again. It's great to find such high quality car services in West Seattle (my own neighborhood). Thank you!
Christine Cranston
15:58 23 Oct 19
noel thornburg
16:15 21 Oct 19
I got a flat tire across the street from Tom's Automotive. Although they don't repair tires, they immediately sent over a technician to change my tire. They also filled it with air so I could make it safely to a tire shop, all free of charge. Thanks Adam and the friendly staff at Tom's Automotive for your great service!
Denny and Jim
16:45 06 Sep 19
I always take both my company vehicle and personal vehicles directly over to Tom's whenever I need issues taken care of...except for that one time I had to change a headlight in my Yukon. After struggling with trying to figure out how to take it out, I watched a YouTube video and followed all the steps. It turns out that you cannot simply take the headlight casing out, but you need to take the grill off first, then take the wheel well liner off (which I successfully completed) and then there is a hidden screw that needs to be removed. You cannot see this screw because it is tucked away behind the frame, and a standard socket wrench head is too large and will not work to remove. Feeling defeated, I called Tracy. He said to come on by and they took the screws out for me and helped replacing the headlight. I told him I wanted to at least pay something for the service but he refused to accept anything. These guys have always been good to me, and I appreciate their hard work and honesty.
Michael M
23:55 05 Sep 19
I had a great experience with Tom's. We had a good dialog, lots of great communication, and I am happy with the work done. Prices were as expected and no work was done that didn't need to be. I will be going back as needed.
TJ Rawlinson
23:30 26 Aug 19
They were very professional and helpful at all times - even when I didn't have time to use their services before I headed out of town, Casey spoke with me on the phone for upwards of 15 minutes to figure out what was wrong with my car, so I could get help elsewhere. Really stand-up place!
Kt McVeigh
00:37 25 Aug 19
Tom's is upfront on honest on your vehicle's maintenance and cost. They show they care.
Joe Elenbaas
01:30 31 Jul 19
My bosses were the ones that recommended me to see Tom's when I had my 'check engine' light on some time last year. They were very helpful, and kindly, turned the light off as there wasn't anything particularly wrong with my car. However, recently, my car was being looked at by them (as I've had other things happen to my car), and the staff helped me walk through the process of either furthering the fix or getting rid of my car. As someone who doesn't know anything about cars (oh boy), they really did a great job of explaining things to me. Thanks!
Bethany Manahan
19:37 03 Jul 19
JR Boyens
22:44 30 Jun 19
Mario Sanchez-Laky
15:26 06 Jun 19
Very transparent, friendly, and professional service at an affordable price. Highly recommend!
Geoff Johnston
05:47 23 May 19
I had an incredible experience with Tom's Automotive, my window was not working properly, after getting it replaced at a different auto body shop I decided to go to one I knew I could trust and took it in to Tom's. I first described the situation on the phone, brought it in for them to see, and their team spent time researching what could be wrong. They called me back to bring in my car and within minutes had it fixed. Tom's Auto and their whole team is top-class, I will DEFINITELY be using their services again. I highly recommend them. Thank you for going above and beyond my expectations!
Rochelle Dobson
17:40 09 May 19
Tom's isn't the cheapest, but the work is top quality and I never feel like I am being ripped off. As an example, I recently had my car in for service, and it ended up being $300 less than the quote as some of the things they thought needed to be done actually didn't, and they were honest about it.
Brandon
15:43 02 May 19
Great service. My new go to place for both my vehicles .
Joe Muscarello
22:46 25 Apr 19
We've been having our cars serviced at Tom's Automotive for 15 years. The entire team has always provided such courteous and honest interactions and we've always felt we were getting our automotive services done with integrity and fairly priced. We are committed to Tom's for all our automotive needs
Timothy Muirhead
17:27 24 Apr 19
Excellent customer service. Good price and very professional. A good place to come. Clean neat!
Ipha Iphraim
01:23 30 Mar 19
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west seattle mechanic
west seattle auto service
west seattle car service

Expert mechanics who talk with our customers… as neighbors

The ASE Certified auto repair technicians at Tom’s live and work in our local community, so you can trust us to complete your repair on time and accurately. You’ll see us around town, and since we’re your neighbors, we’re going to get it right.

Community giving is part of how we do business

You’ll see this from the start in our lobby: a giant basket of food that’s continually being collected for the West Seattle Food Bank. All year long. In fact, bring in 3 cans of food for our all-year drive and receive 10% off (up to $20.00) of your final repair or maintenance costs. We’re proud members of the West Seattle Chamber of Commerce and more.

Continually incorporating eco-friendly business practices

How many auto repair shops do you know that are dedicated to eco-friendly and green business practices? Well, at least one, now. We’re proud to have and continually earn our Enviro-Star and Green Works ratings.

Trust your vehicle – and family’s safety – to Tom’s

Skilled in expert diagnosing, estimating and repairing all varieties of make & model, whether foreign or domestic. Cars, trucks, SUVs and hybrids are welcome and repairable.

State of the art technology, equipment and diagnostic tools give us a great start to quickly & accurately identifying and estimating what needs repairing.

The long-time ASE-Certified auto repair technicians have been on staff a long time, have the expertise, experience and confidence to make your experience at Tom’s the best it can be.

Your vehicle’s safety improves when the right tools, technology and training are paired with a problem-solving attitude and long-term experience….backed up by our 2-year / 24,000mile warranty.

Toms Auto Repair Mobile

Why Choose Tom’s Automotive?

  • Only ASE certified technicians
  • Open communication without overwhelm
  • Superior and responsive customer service
  • 2 year / 24,000 mile warranty
  • Free shuttle service (temporarily unavailable due to COVID-19 distancing restrictions)
  • Solution-finding skills, experience and attitude
  • Free Wi-Fi in our clean, friendly waiting room
  • Trusted in West Seattle for over 52 years

Expect open communication and explanations

west seattle auto repair

We won’t throw around car terms to confuse or scare you.

Our mission is to simply explain the vehicle issue so you understand the state of the issue and the importance of the repair.

All without overwhelming you with details about complicated systems.

We won’t throw around car terms to confuse or scare you.

Our mission is to simply explain the vehicle issue so you understand the state of the issue and the importance of the repair.

All without overwhelming you with details about complicated systems.

Budget & Priorities: Making a plan together.

Let’s work together to prioritize your repairs, help to ease your budget…while maintaining your vehicle’s safety and reliability.

Together we keep your vehicle running smoothly and safely.

Toms West Seattle Auto Repair

Your dealership alternative for West Seattle vehicle repair & car maintenance services

Let us handle all the factory diagnostics and scheduled maintenance plans without the cost and hassle of going to a dealer.
Everyone is a welcome neighbor at Tom’s Automotive. So stop in, call, or schedule your appointment today and join our expanding and diverse family.

Serving West Seattle & Beyond Since 1971

3616 SW Oregon Street | Seattle, WA 98126 | (206) 937-1144

Monday – Friday: 8:00am – 5:00pm
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ASE Blue Seal
ASE Blue Seal
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