Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Meg Halverson
Meg Halverson

5 out of 5 stars

posted 2 weeks ago

Everyone at Tom's cares about delivering great, expert service and keeping your car or truck in excellent mechanical condition. I have a 2001 Yukon XL which is a 3/4 ton towing vehicle and has been serviced at Tom's for 14 years. It has 187,000 miles on it, and I credit their commitment to excellent service and workmanship for the vehicle's longevity. They are the best in the business, and we are super fortunate to have them in West Seattle.

Cory c
Cory c

5 out of 5 stars

posted 1 month ago

Hands down the best auto shop I've ever been to. Tom's is always friendly, accommodating and takes time to explain the issue. Recently they went the extra mile on an issue with our car and spent time (that the dealer wouldn't) diagnosing, finding and fixing the issue. All for a fair price and with an incredibly helpful attitude. Don't hesitate for a minute to go to this locally owned small business who consistently knocks it out of the park. We've been going to them for 10+ years and always had A+++ customer service.

sishi691
sishi691

5 out of 5 stars

posted 3 months ago

I called in to get oil change for my 2018 car and the guy who took my call told me about the importance of going back to the dealer for the first oil change so that we wouldn’t have any warranty issue in the future. He told me that he would be happy to work on our car next time. I’m definitely taking our car back there! Hard to find a place like this nowadays 🙂

Angelique Wouters
Angelique Wouters

5 out of 5 stars

posted 2 months ago

Thank you so much guys. They fixed my rear tyre for free! Now i can go on my roadtrip without any worries! Keep up the good work.

Holli Margell
Holli Margell

5 out of 5 stars

posted 7 months ago

What I appreciate most about Tom's Auto in West Seattle is their level of customer service. Compared to a dealership shop, their personal attention to details like explaining the list of items your car needs in order of priority helps to break it down and not be overwhelmed. Yes, car repairs can add up, but their approach makes it palatable. It puts us in the position to prioritize what to take care of first. They are experts in auto repairs and customer service!

Schedule Your Appointment

 

It’s easy to request your car maintenance or auto repair appointment with us online. Simply fill in the form below and select the maintenance or repair services you’d like for your vehicle. We service cars, trucks, minivans, SUVs, and hybrid cars too. One of our staff will contact you as soon as possible to confirm your appointment.

Thank You & See You Soon!

Appointment Request Form

  • :

Schedule Your Appointment

It’s easy to request your car maintenance or auto repair appointment with us online. Simply fill in the form below and select the maintenance or repair services you’d like for your vehicle. We service cars, trucks, minivans, SUVs, and hybrid cars too. One of our staff will contact you as soon as possible to confirm your appointment.

Thank You & See You Soon!

Appointment Request Form

  • :

Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Meg Halverson
Meg Halverson

5 out of 5 stars

posted 2 weeks ago

Everyone at Tom's cares about delivering great, expert service and keeping your car or truck in excellent mechanical condition. I have a 2001 Yukon XL which is a 3/4 ton towing vehicle and has been serviced at Tom's for 14 years. It has 187,000 miles on it, and I credit their commitment to excellent service and workmanship for the vehicle's longevity. They are the best in the business, and we are super fortunate to have them in West Seattle.

Cory c
Cory c

5 out of 5 stars

posted 1 month ago

Hands down the best auto shop I've ever been to. Tom's is always friendly, accommodating and takes time to explain the issue. Recently they went the extra mile on an issue with our car and spent time (that the dealer wouldn't) diagnosing, finding and fixing the issue. All for a fair price and with an incredibly helpful attitude. Don't hesitate for a minute to go to this locally owned small business who consistently knocks it out of the park. We've been going to them for 10+ years and always had A+++ customer service.

sishi691
sishi691

5 out of 5 stars

posted 3 months ago

I called in to get oil change for my 2018 car and the guy who took my call told me about the importance of going back to the dealer for the first oil change so that we wouldn’t have any warranty issue in the future. He told me that he would be happy to work on our car next time. I’m definitely taking our car back there! Hard to find a place like this nowadays 🙂

Angelique Wouters
Angelique Wouters

5 out of 5 stars

posted 2 months ago

Thank you so much guys. They fixed my rear tyre for free! Now i can go on my roadtrip without any worries! Keep up the good work.

Holli Margell
Holli Margell

5 out of 5 stars

posted 7 months ago

What I appreciate most about Tom's Auto in West Seattle is their level of customer service. Compared to a dealership shop, their personal attention to details like explaining the list of items your car needs in order of priority helps to break it down and not be overwhelmed. Yes, car repairs can add up, but their approach makes it palatable. It puts us in the position to prioritize what to take care of first. They are experts in auto repairs and customer service!

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