Our Reviews

Tom's Automotive Service
Reviewed from Google

4.1 out of 5 stars

Kyle Freemantle
Kyle Freemantle

5 out of 5 stars

posted 2 weeks ago

Took in my Mazda for a 20k mile tune-up and had the most transparent experience with a mechanic I've ever had. Easy to work with, friendly staff, all that good stuff. I have a car that has relatively uncommon oil (0W-20) and within an hour of me dropping it off for service they called me up and told me they'd have to go and get some and how it would affect the cost of repair. This wasn't a surprise to me, but they're the first place that's actually given me a heads up. In any case, good and timely service at a reasonable cost. Definitely give them a try if you need service in West Seattle.

Suky Hutton
Suky Hutton

5 out of 5 stars

posted 1 month ago

Everyone at Tom's is a pleasure to work with: they're good listeners and generous problem solvers. They're clear about the repair work they suggest, they offer a range of options when that's appropriate, and their prices are fair. They also try to get you in as quickly as possible, sometimes immediately. I remain a grateful customer after 30 years!

Alan Audet
Alan Audet

5 out of 5 stars

posted 5 months ago

This business has us as a customer for life! We brought in our car after the "Check Engine" light came on. The techs determined we need a new water pump, an estimated $1,100 job. But they went one big step further! They discovered the manufacturer is offering a FREE repair of the job under a special coverage warranty. How many businesses would genuinely pass on a job like this, more concerned with saving a customer money. I have heard great things about Tom's Automotive. I am pleased to add my story to the positive reviews! Thanks all!

Tom’s Automotive Service is an eco-friendly business

envirostar_logoCar repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Tom’s Automotive Service is an eco-friendly business

envirostar_logoCar repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Our Reviews

Tom's Automotive Service
Reviewed from Google

4.1 out of 5 stars

Kyle Freemantle
Kyle Freemantle

5 out of 5 stars

posted 2 weeks ago

Took in my Mazda for a 20k mile tune-up and had the most transparent experience with a mechanic I've ever had. Easy to work with, friendly staff, all that good stuff. I have a car that has relatively uncommon oil (0W-20) and within an hour of me dropping it off for service they called me up and told me they'd have to go and get some and how it would affect the cost of repair. This wasn't a surprise to me, but they're the first place that's actually given me a heads up. In any case, good and timely service at a reasonable cost. Definitely give them a try if you need service in West Seattle.

Suky Hutton
Suky Hutton

5 out of 5 stars

posted 1 month ago

Everyone at Tom's is a pleasure to work with: they're good listeners and generous problem solvers. They're clear about the repair work they suggest, they offer a range of options when that's appropriate, and their prices are fair. They also try to get you in as quickly as possible, sometimes immediately. I remain a grateful customer after 30 years!

Alan Audet
Alan Audet

5 out of 5 stars

posted 5 months ago

This business has us as a customer for life! We brought in our car after the "Check Engine" light came on. The techs determined we need a new water pump, an estimated $1,100 job. But they went one big step further! They discovered the manufacturer is offering a FREE repair of the job under a special coverage warranty. How many businesses would genuinely pass on a job like this, more concerned with saving a customer money. I have heard great things about Tom's Automotive. I am pleased to add my story to the positive reviews! Thanks all!