Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Cory c
Cory c

5 out of 5 stars

posted 4 weeks ago

Hands down the best auto shop I've ever been to. Tom's is always friendly, accommodating and takes time to explain the issue. Recently they went the extra mile on an issue with our car and spent time (that the dealer wouldn't) diagnosing, finding and fixing the issue. All for a fair price and with an incredibly helpful attitude. Don't hesitate for a minute to go to this locally owned small business who consistently knocks it out of the park. We've been going to them for 10+ years and always had A+++ customer service.

sishi691
sishi691

5 out of 5 stars

posted 2 months ago

I called in to get oil change for my 2018 car and the guy who took my call told me about the importance of going back to the dealer for the first oil change so that we wouldn’t have any warranty issue in the future. He told me that he would be happy to work on our car next time. I’m definitely taking our car back there! Hard to find a place like this nowadays 🙂

Angelique Wouters
Angelique Wouters

5 out of 5 stars

posted 1 month ago

Thank you so much guys. They fixed my rear tyre for free! Now i can go on my roadtrip without any worries! Keep up the good work.

Holli Margell
Holli Margell

5 out of 5 stars

posted 6 months ago

What I appreciate most about Tom's Auto in West Seattle is their level of customer service. Compared to a dealership shop, their personal attention to details like explaining the list of items your car needs in order of priority helps to break it down and not be overwhelmed. Yes, car repairs can add up, but their approach makes it palatable. It puts us in the position to prioritize what to take care of first. They are experts in auto repairs and customer service!

Joelle Hammerstad
Joelle Hammerstad

5 out of 5 stars

posted 4 months ago

EXCELLENT service. I went in for burned out tail lights. They took me without an appointment; got me in and out in 20 minutes and chargedme less than $25. Definitely going back

Tom’s Automotive Service is an eco-friendly business

Car repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Tom’s Automotive Service is an eco-friendly business

EnviroStarts - Certifying environmentally responsible business practices

Car repair and maintenance with a conscience. We have a living list of daily practices and continually incorporate & apply environmentally-conscious policies and procedures to help reduce our impact on the environment. Here’s the living list:

We continue to earn the highest ranking:

5-Star Certified Business

EnviroStars is a program that certifies businesses for their efforts in preventing pollution and reducing hazardous waste, and the program gives consumers an objective way to identify environmentally sound businesses.

Recycling

Best practices are part of our daily processes. It feels good to be a part of a forward-thinking community regarding recycling and waste management. And it feels good to make a few simple efforts to further minimize our footprint.

We believe that small efforts add up. And recycling is one part of our effort.

Responsible disposal

Oils, agents and fluids are a part of our business. And so is the responsible disposal of those products. When we’re flushing brake fluids, changing oil or just topping off your wiper fluid, we’re aware that the responsible care, storage and proper disposal of used liquids is part of our job.

We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves and our customers about how we can all positively contribute to our shared environment and our local West Seattle communities.

Review our Community Giving

Schedule your appointment online

Our Reviews

Tom's Automotive Service
Reviewed from Google

4.7 out of 5 stars

Cory c
Cory c

5 out of 5 stars

posted 4 weeks ago

Hands down the best auto shop I've ever been to. Tom's is always friendly, accommodating and takes time to explain the issue. Recently they went the extra mile on an issue with our car and spent time (that the dealer wouldn't) diagnosing, finding and fixing the issue. All for a fair price and with an incredibly helpful attitude. Don't hesitate for a minute to go to this locally owned small business who consistently knocks it out of the park. We've been going to them for 10+ years and always had A+++ customer service.

sishi691
sishi691

5 out of 5 stars

posted 2 months ago

I called in to get oil change for my 2018 car and the guy who took my call told me about the importance of going back to the dealer for the first oil change so that we wouldn’t have any warranty issue in the future. He told me that he would be happy to work on our car next time. I’m definitely taking our car back there! Hard to find a place like this nowadays 🙂

Angelique Wouters
Angelique Wouters

5 out of 5 stars

posted 1 month ago

Thank you so much guys. They fixed my rear tyre for free! Now i can go on my roadtrip without any worries! Keep up the good work.

Holli Margell
Holli Margell

5 out of 5 stars

posted 6 months ago

What I appreciate most about Tom's Auto in West Seattle is their level of customer service. Compared to a dealership shop, their personal attention to details like explaining the list of items your car needs in order of priority helps to break it down and not be overwhelmed. Yes, car repairs can add up, but their approach makes it palatable. It puts us in the position to prioritize what to take care of first. They are experts in auto repairs and customer service!

Joelle Hammerstad
Joelle Hammerstad

5 out of 5 stars

posted 4 months ago

EXCELLENT service. I went in for burned out tail lights. They took me without an appointment; got me in and out in 20 minutes and chargedme less than $25. Definitely going back